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Answers to common questions about renting a vehicle on Juuh and hosting your own — bookings, payments, deposits, cancellations.
Step-by-step guides, essential tips and best practices to help you get started quickly.
- How Juuh works — Juuh connects people who own cars with people who need one. You list your car, approve the trips you want, and Juuh handles the booking, the payment and the paperwork around it.
- How long does it take to list my car? — About fifteen minutes to fill in the listing, and usually under a day for it to be reviewed. You need the registration document, insurance details and a handful of photos.
What your car can earn, how to set a daily rate and when to adjust it.
- How much can I earn with my car? — It depends on the car, the city and how often it is available. The three levers you control are the daily price, the number of days the car is bookable, and how quickly you respond to requests.
- Setting your daily price — Start from what comparable cars in your city charge, adjust for age, transmission and mileage limit, then revisit it after your first few trips.
Availability, listing details and the settings that decide when your car can be booked.
- Managing your availability — Your calendar decides when the car can be booked. Block the dates you need it yourself, and keep the rest open — an accurate calendar is what makes accepting a request easy.
- Updating your listing — Photos, description, price and documents can all be edited from Fleet at any time. Changes to the car's identity or its documents go back through review.
Payouts, the service fee and the details you need on file to be paid.
- How do I get paid? — Juuh charges the guest up front and transfers your share to your bank account after the trip, once a 24-hour hold has passed. You need verified identity and bank details on file first.
- The service fee and your share — Juuh's standard service fee is 15% of the rental total, deducted before payout. The exact amounts for a specific booking are always shown before you accept it.
How cancellations work for hosts and guests, and what happens to the money.
- Canceling a trip with your guest — Cancel from the booking in Bookings, as early as you can, and tell the guest why. Host cancellations refund the guest in full and count against your standing on the platform.
- When a guest cancels — Guests can cancel from their trip, and the refund follows the terms shown at booking. Your calendar reopens for those dates automatically.
Who can drive your car, what it has to meet, and what happens if something goes wrong.
- What happens if my car gets damaged? — Report it through the booking as soon as you find it, with photos. The trip's insurance and the handover photos are what the claim is settled from, so document the car at both ends of every trip.
- Who can rent my car? — Only guests whose identity and driving licence Juuh has verified. You can also review each request before accepting it, and only the person who booked may drive.
What you need before you can book, how the deposit works, what the trip is and is not covered by, and how to bring the car back.
- The security deposit — A deposit is held on the renter’s card for the trip rather than charged, and it is released after the host has had a chance to check the vehicle.
- Who can rent, and what you need — You need a verified identity, a verified driving licence and a payment method in your own name before you can book, and only you may drive the car.
Featured articles
- Canceling a trip with your guest — Cancel from the booking in Bookings, as early as you can, and tell the guest why. Host cancellations refund the guest in full and count against your standing on the platform.
- How do I get paid? — Juuh charges the guest up front and transfers your share to your bank account after the trip, once a 24-hour hold has passed. You need verified identity and bank details on file first.
- How Juuh works — Juuh connects people who own cars with people who need one. You list your car, approve the trips you want, and Juuh handles the booking, the payment and the paperwork around it.
- How much can I earn with my car? — It depends on the car, the city and how often it is available. The three levers you control are the daily price, the number of days the car is bookable, and how quickly you respond to requests.
- Managing your availability — Your calendar decides when the car can be booked. Block the dates you need it yourself, and keep the rest open — an accurate calendar is what makes accepting a request easy.
- What happens if my car gets damaged? — Report it through the booking as soon as you find it, with photos. The trip's insurance and the handover photos are what the claim is settled from, so document the car at both ends of every trip.
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